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Terms of Service

Last Updated: April 6th, 2026

1. Services

TidyWay provides residential cleaning services. Customers must provide accurate and complete information when submitting booking requests.

2. Quotes & Bookings

Initial quotes depend on booking details provided. The final cost may change based on the actual state of the property.

3. Payments

Payment is required according to the terms provided at booking. We may charge the registered payment method for completed work, cancellations, or applicable fees.

4. Cancellations & Rescheduling

Changes must follow the timeframe given during booking. Late cancellations may be subject to a fee.

5. Satisfaction Guarantee

Unhappy customers should contact TidyWay within 24 hours of their clean for resolution.

6. Communication Consent

By submitting your information through our website forms, you agree to be contacted by TidyWay via phone, email, or SMS. Standard message rates apply. You may opt out by replying STOP.

7. Limitation of Liability

TidyWay is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services following any changes constitutes acceptance of the updated terms.

9. Contact