Privacy Policy

1. Information We Collect

Personal data gathered includes names, email addresses, phone numbers, and service addresses when you submit a form or book a service.

2. How We Use Your Information

The company utilizes collected data to:

• Provide quotes and schedule services
• Communicate about bookings and updates
• Send service-related messages via email and SMS

3. SMS & Communication Consent

By sharing your phone number, you agree to receive text messages from TidyWay regarding bookings, service updates, and customer support. Message and data rates may apply, with varying frequency. You may opt out anytime by replying STOP. We do not send unsolicited marketing messages.

4. Sharing of Information

TidyWay does not sell or rent personal data and only shares information with trusted service providers only as necessary to operate our business.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure.

6. Cookies & Tracking

We use cookies and third-party analytics tools to improve user experience and site performance. This includes Microsoft Clarity, a behavioral analytics tool that records session activity such as clicks, scrolls, and mouse movements to help us understand how visitors interact with our site. This data is collected and processed by Microsoft. You can learn more by visiting Microsoft's Privacy Policy at microsoft.com/privacy. You may opt out of Clarity data collection at any time by enabling the "Do Not Track" setting in your browser.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

8. Updates to This Policy

We may update this policy at any time. Changes will be posted on this page.

9. Contact Us

• Email: hello@tidyway.ca
• Phone: (226) 242-9012